With more than 17 years’ experience as franchisor of The Coffee Club in New Zealand (and more than 25 years’ experience in total as part of The Coffee Club International Group), it has been so rewarding to see the recognition and success that The Coffee Club New Zealand has enjoyed, including multiple Franchisee and Franchise System awards at the Westpac New Zealand Franchise Awards over a number of years.
As both Director and Property Manager of The Coffee Club New Zealand, I am communicating daily with Franchisees within our own group and regularly with other franchisors, landlords and franchising colleagues; giving me a true understanding of all matters faced by Franchisors and Franchisees throughout New Zealand. My experience representing FANZ on the World Franchise Council for 3 years also gave me a good understanding of franchising around the globe.
Growing our group to 65 cafes throughout New Zealand has been very rewarding for both my business partner Andy and I, and this reinforces for us what great opportunity New Zealand offers for the franchise community.
The Coffee Club will continue to be a substantial contributor to the growth of the hospitality and franchising industries in the coming years and I am committed to achieving best practice in every area.
I have spent my entire working career in franchising across both Australia and New Zealand as an employee to both a Franchisee (McDonald’s and The Coffee Club), a Franchisor (The Coffee Club Australia), and as a Franchisor myself (The Coffee Club New Zealand). This has given me a full appreciation of all of the challenges and rewards of franchising.
I have thoroughly enjoyed my 11 years on the Franchise Association of New Zealand Board so far, and look forward to contributing further to FANZ in the coming years.